Keynote Speakers

Professor Paul H. ZIPKIN
R. J. Reynolds Professor Emeritus of Business
Fuqua School of Business
Duke University

Curriculum Vitae

Title: Recollections and Reflections

I shall tell stories -- how I learned some things and how these influenced my research. A couple of themes will emerge. First, I was lucky to discover operations research. I have always found its concepts fascinating and beautiful, and I have remained eager to learn more. As a result, I have been able to make connections between subfields that had grown apart. Second, I have been fortunate to work with organizations in diverse industries - hospitals, IT firms, oil producers, banks, pharmaceuticals makers - and encounter interesting issues there. I consider myself a student of the world of commerce.


Professor Paul H. Zipkin

Professor Refael HASSIN
Department of Statistics and Operations Research
School of Mathematical Sciences
Tel Aviv University

Curriculum Vitae

Personal Webpage

Title: rational queueing

"Rational queueing" refers to models of queueing systems with multiple decision makers who strategically optimize contradicting objectives. The research in this area characterizes the equilibrium outcomes of the resulting games. A book by Hassin and Haviv (2003) presented the topic and surveyed the state of the art at that time. Since then, the area has been developing in an accelerated pace, and the talk will mention a forthcoming new book that surveys over 700 additional papers, almost all of them published after 2003. The talk will mention central contributions in this area, with the emphasis on interesting qualitative insights that are unique to queueing systems.


Professor Refael Hassin